Owners and follow-ups

Many deals are lost not to a competitor but to a call that never happened. With Leadwon Pro, every lead can have an owner and a follow-up date.

Assign a lead

Open the lead and choose the Owner: any user of your site who can see leads. Reminders for this lead go to the owner from then on.

Plan a follow-up

Under Follow-up, choose Tomorrow, In 3 days, In a week or a date of your own, and save. On that day the owner gets an email, or you, if nobody else is chosen, and the lead is listed under Follow-ups due. Remove reminder takes the date off again. Leads that are won, lost or spam are no longer reminded.

Leads nobody answered

When a new lead is still New after 24 hours, Leadwon sends a reminder with all unanswered enquiries. Change the time, or turn it off, under Leads → Settings → Reminders.

Response time

Leadwon shows how quickly each lead was answered and how quickly your team answers on average, so you can see whether quicker answers bring more customers.